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how_to:connect_to_the_rw_wireless_network

The RW Wireless Network

General Directions for Most Computers & Devices

  1. Click on the wireless network icon, located in the notification area of your computer.
  2. A list of networks should then appear.
  3. Locate the rwAgents network, and click on it to connect.
  4. When prompted to log in, use your RWHub.com username and password.
  5. Accept any certificates.
  6. You should now be connected to the rwAgents wi-fi network.

Need help? Submit a Trouble Ticket on the Hub.

Windows 10 or Windows 7

  1. Click on the network icon, located in the notification area of your computer down by the clock.
  2. A list of networks should appear.
  3. Click the rwAgents network to connect.
  4. You will be prompted for your RWHub.com username and password.
  5. You may see an error message about accepting a certificate. Click, “Connect” on that message.
  6. You may be prompted again for your RWHub.com username and password. Enter that information again.
  7. Once successfully authenticated your computer will be on the rwAgents network.

Apple iPhones & iPads

  1. Click Settings.
  2. Click Wifi.
  3. Make sure Wifi is switched to On.
  4. Click rwAgents in the list of available networks.
  5. You will be prompted for your RWhub.com username and Password.
  6. Once successfully authenticated your computer will be on the rwAgents network.
  7. For step-by-step instructions, please see the video below.

Apple MacBooks

  1. Click the Wi-Fi menu icon at the top-right.
  2. Click the rwAgents network to connect.
  3. You will be prompted for your R&W Hub username and password.
  4. Accept the certificate.
  5. You will then be prompted for your computer's password to accept the certificate.
  6. You should now be connected to the rwAgents network.
  7. For further help see the Mac Basics Support Page.

Android Phones & Tablets

  1. Click the all Apps Button on your phone.
  2. Locate and click on Settings.
  3. Make sure the slide switch next to Wifi is set to On.
  4. Click WiFi.
  5. Click on the rwAgents network.
  6. You will be prompted for your RWHub.com username and password.
    1. Enter your username in the Identity field.
    2. Scroll down.
    3. Enter your password into the Password field.
    4. Ignore the other fields, and connect.
  7. You should now be connected.
  8. For step-by-step instructions, please see the video below.

Windows 8

  1. Drag your mouse to the top right of the screen to open the “Charms” menu.
  2. Click the Settings Charm
  3. Click on the Wireless Icon on the Bottom of the Charms menu.
  4. Click on the rwAgents network
  5. Check the Box to “Automatically Connect to this Network”
  6. Click “Connect”
  7. You will be prompted for your RWHub.com username and password.
  8. You may see an error message about accepting a certificate. Click “Connect” on that message.
  9. You may be prompted again for your RWHub.com username and password. Enter that information again.
  10. Once successfully authenticated your computer will be on the rwAgents network.

Need help? Submit a Trouble Ticket on the Hub.

how_to/connect_to_the_rw_wireless_network.txt · Last modified: 2019/09/23 15:15 by vmathews